The Benchmark Difference

Our Leadership: Benchmark was started by industry veterans that led and founded leading carrier organizations, contract negotiation firms and TEM SaaS providers. It is the combined expertise and synergy from these distinct, yet intertwined, backgrounds that fosters Benchmark’s difference in a crowded marketplace.  The unique perspective the Benchmark leadership team possesses, directly conveys to the influence and leverage we utilize during negotiations for our clients. Benchmark has a reinvented focus on sustainable client relationships and increasing the net results for our clients through critical IT cost reduction methodologies.

Integrity & Credibility: Our leadership team and employees are held to the highest levels of professionalism and ethical conduct. Our clients know they can trust us – not only outward-facing with the service providers – but also to provide honest feedback and recommendations.  Our credibility is always at stake, as service providers will not negotiate with consultants who are untrustworthy and unethical. The relationships and mutual-respect we’ve established over the years with the providers is a testament to how we conduct ourselves and is critical to our success. 

 A Focus on Partnership:  While our backgrounds may be different, our Leadership shared similar frustrations that the IT cost reduction industry had become too focused on one-time client engagements, and long-term partnerships were now a thing of the past.  Benchmark was created with a renewed focus on partnering with our clients to specifically address their unique and evolving needs, all while instilling a strong sense of loyalty. 

Benchmark delivers maximum results for our clients, not just in one engagement, but over years of working closely and collaboratively.  We pride ourselves on being a seamless extension of our clients, and our results truly speak for themselves.

Results & Transparency

Our team features the most seasoned and experienced negotiators in the IT Industry, who collectively have delivered over $2.8 billion in savings to Fortune 500 and Global 200 enterprises, all while ensuring their contracts contain the very best terms/conditions allowing our clients have the utmost protection and flexibility. At Benchmark, we have redefined what determines a successful engagement, rather than putting the emphasis on Total Cost Savings, we instead focus on Total Net Savings, ensuring you and your team are fully aware of our true value to your bottom line. We pride ourselves on transparency, as we provide real time updates on the status of our negotiations as they happen.

Market Insight

True Market Insight is only obtained by a revolving frequency of new negotiation events. Understanding the very best pricing and terms/conditions a carrier will afford is a fluid target, one that must be continually tested to ensure maximum value in every engagement. A firm is only as good as their last negotiation and the Net Savings they have delivered.

Adding to our Market Insight, is our intimate knowledge of the carriers/providers inner workings. We have relationships with the appropriate decision makers within the special pricing organizations, and know the exact information they need to determine profitability on an account. Negotiations built on facts and successful paradigms, equate to efficient and successful results for all parties.

Knowledge Transfer

At Benchmark, we pride ourselves on the knowledge and specific skill-set our negotiators have perfected over the course of their careers. While this expertise and insight is truly one-of-a-kind, it is our goal to ensure we provide our client partners with a greater understanding inside the art of telecom and cloud negotiations. During the course of our engagement we will help our partners understand the appropriate leverages to initiate a negotiation, what data set a carrier/provider must be equipped with to ensure accurate pricing and efficient timelines, and many other additional insights to help the day-to-day relationship moving forward. We do not view this Knowledge Transfer as a threat to future business, as we know our market specific data and professionalism will ensure long a beneficial client-partnerships.